Shipping & Returns

Shipping

Please allow 2-3 weeks for the item to ship out. Tracking numbers will be emailed when the order is shipped out.

Fabric swatches can be deliver to PO boxes (PO Box addresses cannot be expedited). Drapery order shipments can not be delivered to PO boxes.

U.S

Shipping via UPS Ground.

Returns

All products are custom made and they begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded.

If you are unsure or have questions, please email us at info@customromanshades.com. Monday to Friday from 8 am to 4 pm Pacific Time.