Frequently Asked Questions

  • A “window covering” is a term regarding any treatment for your home windows, The term is typically used in regard to a treatment customized for a specific window.

  • Valances

    A valance has a soft appearance that can look casual or formal, depending on the style. The fabric is attached to a headrail and hangs freely at the top of the window.

    Cornice

    A Cornice is hard top treatment; The board is upholstered with fabric.​

  • Yes, but only for an inside mount. If you don't have 3" clearance; then you may need to adjust the return/headrail size. The smallest return/headrail is 1 1/2" at no additional charge. However, for outside mount is not recommended to have less than 3" return.​

  • Absolutely. Please contact us for an estimate.​

  • Standard lining color is white. Ivory is available upon request at no additional charge.

  • This is a personal choice. However, if you have several windows in an area with an open floor plan, normally the same treatment is used on all windows.​

  • Custom Roman Drapes window treatments are custom made and therefore not returnable/exchangeable unless defective according to Custom Roman Shades. Please contact us to determine options for possible solutions.​

  • Please visit our Warranty Page to see what is and is not covered.

  • Our price includes the product you order, the installation hardware and free shipping within continental U.S.

  • Yes, we absolutely can. However, a template is required for arched windows. For bay window, the angled is required. Please contact us for an estimate.

  • In addition to our standard product, California Custom Home also offers custom treatment including welt or trim. Please contact us for further details.

  • We were founded in 1998 and operated locally. It is my passion to create the best product. I am dedicated to have the best product quality and construction. We provide high quality products at an affordable price.

  • Production time is 2 to 3 weeks.